Questions
Asked before every booking.
Two lists: what comes up before you book, and general questions about how the company works.
Before you book
About the booking.
What is Tour de Guide and do we provide Guides alongside?
Tour de Guide is the bridge between people's dream of travelling and travelling itself. We aim to provide end to end solution for all your travelling needs and at the best rates in the whole of world. The aim is for people to travel, see, learn and implement that learning in their day to day life for the betterment of their own selves as well as of the world. Tour de Guide simply means Tour of Guide wherein the Itineraries which we have provided are the one’s which a guide would take for themselves. We have focussed on freedom rather than anything else and so there are no physical guides provided along with. You can read our articles to understand how can you travel effectively and in better way.
Is the Itinerary fixed or can we make changes in the same?
Europe is huge and there are far too many things to see and feel. Completing Europe in one tour is a very very difficult task. Planning a tour to Europe requires a lot of efforts in terms of planning and preparation. Tour de Guide comes as a rescue to that by giving you the best Itineraries possible for a certain period on a certain route. The itineraries are planned taking into account all the best possible routes available. The itineraries are just for the ease of the user and not at all a compulsion. You can contact us at contact@tourdeguide.com or call us at +91-8447449093 to make changes in your tour. We are working on a customized feature and we believe that it will enable you to make all the changes you want to without even contacting us. Can we change the Flight timings, Hostels and Inter-City Transfers? All the things which we are doing, we are doing keeping us on the other side i.e. becoming the client while booking and confirming the itinerary. We agree that the needs and usage of each client may vary and so we will be sharing the different partners, timings and transfers available with you after you book with us. Be sure that at some places, there might not be different partners available and so you will have to stick with whatever’s there with us. And believe us, they are as good as you will wish them to be.
Are there any Overnight Journey’s in this Itinerary?
Overnight Journey’s are beneficial and are included in your Itinerary. We try not to have more than 2-3 Overnight journey’s in an Itinerary. If your Itinerary has these routes, you will be having an Overnight Journey. We would request you to go through our article here to read more about why we have overnight journey’s and why even you should take an overnight journey.
The itinerary doesn't seem final?
Yes, the itinerary text is just an overview of what you might do and what you might not in a particular city. The Final Itinerary will be shared with you before finalizing the booking. We are not doing group departures where you have a coach and everything is pre-booked. Different Flight timings, different Hotels/Hostels Availability, Inter-city transfers availability, all needs to be checked and verified before a Final Itinerary is provided. We will share the same once we know the date you plan to visit your dream place. Be assured that we will be providing all the services at the prices you book at.
How do I buy the Add-on Services?
After you click on Book, you will get an Add-on Services page to book the add-on services of your wish. There are few pre-selected Add-on Services (something which we think you would need) and if you do not wish those, you can just unselect those. If you missed any Add-on Service, you can just put an email to contact@tourdeguide.com or call us at +91-8447449093 and we will share the Prices offline.
What will be the best estimate of the total extra expenses that one will be Incurring?
Apart from the cost mentioned, following are the costs which you will be incurring: For Schengen, you will be incurring a Visa cost of Rs.6200. A Compulsory Travel Insurance is needed and it will cost around Rs.1000. You can also reduce the food cost by taking the Dehydrated Meals with you. We recommend you buying a Sim card beforehand and the same will cost around Rs.850-1700 (depending on your use). Few Important Travel Essentials worth around Rs.1000. Free Walking Tours per city will cost you around Rs.300. You can book free tours here. Sightseeing is very subjective but one can take an average of around Rs.1000-1500 per city. Public transport cost per day average can be around Rs.200 (You will hardly incur these as the Hostels/Hotels are in the city center only). Food expenses are again subjective and can be taken around Rs.800-1500 per day. We are working on providing food discount coupons to help you reduce that cost. Apart from this, you will be incurring on Shopping which is up to you to decide. Overall, for a 15-day Tour in 5 cities, you will be incurring a cost of around Rs. 30,000 apart from the price mentioned.
Few things which we want you to read and understand before you book your Tour with us:
Before you book your tour, we want to make sure that you go through these following articles. These articles provide details in terms of knowledge we want our users to have and also about what we as a company are providing to you. Kindly read our article on what to do in case of Emergency here. Kindly go through which hostels we will be booking for you here. Also, kindly go through our article on travelling Solo in Europe here. You can also go through the common FAQ’s provided here.
How many days before can I book?
You will have to book the services at least 45 days before your set out on your journey. 45 days because of a very simple reason, the Visa process and everything starts around a month before and so, there will be many unnecessary cancellations. If you plan to book the services within 45 days, you can contact us at contact@tourdeguide.com or call +91-8447449093 and we will provide a customized quote to you.
How different is Solo/Friends to Couple to Family to Bachelors?
Solo/Friends is specifically meant for young people who want and are ready to travel with Freedom. See things on their terms, feel cities as per their wish, live the way they would have thought to live. You will be living in Hostels and at very few places, Hotels. One needs to understand Hostels are costlier than Hotels but we would still pursue you to stay in Hostels because that is what you are going to remember all along. We have chosen the best of Hostels for you. Couples have both the options of Solo/Friends as well as the Couple option. If the couple is going for adventure and fun, they can choose the Solo/Friends option itself but if they are going on Honeymoon or a leisure tour, they can choose from the Couple option. The couple option is a bit more sophisticated in terms of Hotels, Transfers and everything. We will be avoiding Night transfers at as many places as possible. Family will have the most sophistication of all. A proper 2Adults + 1-2 Children room. If the family is 2+2 Adults, two rooms will be provided or a Two-Bedroom Family suite will be looked into. Night transfers will be very very less. Add-on Services will play a major part for the Families and they will be explained properly by our Operations team. Couple and Family have 3 types of Options to choose the Tour from: Standard Premium Luxury Standard will involve a small amount of trouble here and there. For ex: Night transfers by Bus once or twice at max, 2-3 star Hotels (Believe us, they will be way way better than what you would have just thought of. To provide you a measure, 4 star hotels in India are equivalent of 2/3 star hotels there). Premium will involve 4 star hotels, almost none Night transfers, Train and Flight transfers. Luxury will involve 5 star hotels, 1st Class Train Transfers or Flight transfers, Intra-city transfers and even Guide services for the places they will be visiting. BACHELORS itineraries are friends going on the final last tour before one of them becomes a Couple. A highly exclusive service is provided in this case and so we have kept things open. They can simply call +91-8447449093 and ask about the enquiry. With our customize feature (launching it soon), you will be able to book things by yourself.
Is it possible to have the same Solo/Friends Itinerary for a Couple or a Family?
Indeed. The Itineraries have been made for your ease. If you are a Couple or a Family and you liked one of the Itinerary provided in Solo/Friends, you can surely let us know about the same. We will provide you the same itinerary as a Couple or a Family.
What is the Payment procedure and how do I make a Payment?
The Payment procedure associated is very simple. If you can't make the whole payment at once, No Worries! You can make the payment in 3 installments to us. 50% of the Itinerary amount will have to be paid Upfront. 25% of the Rest amount will have to be paid before the 30th day of Journey. The Final 25% will have to be paid before the 15th day of your Journey. For a seamless transaction, it would be amazing if you could pay the whole amount once and for all. There are three options to make the Payment: Pay Online (You can use credit card EMI services also): If you intend to pay the whole amount online, extra charges of 2.36% will be applicable. You can also avail the EMI services offered by many Credit card companies. The Payment will process if your card is eligible for EMI payments. Pay Later: We encourage travelling and we also understand that money is not readily available at all times, keeping that in mind we provide you with the option to book now and pay later. We would like to help you in every way we can, and for that, we will contact you and guide you through the entire process after you book via 'Pay Later' option. The only condition associated with 'Pay Later' option is that you have to make payment within 3 days after your booking via 'Pay Later' option. Apply for a Personal Loan: We have tied up with a Partner to help our clients avail the Personal Loan service as quick as possible. We would request you to visit this link and check the amount of Personal loan you can avail. If you are interested, you can visit this link . You will have register yourself there and fill in the requisite documents. If asked for any Payment, click on Pay Offline. Tour de Guide clients don’t have to make any registration form Payment. We do not encourage any Cash Deposit in our Bank account. Extra charges of 1% will be applicable on cash deposits and a penalty of 100% will have to be borne by the client in case of a deposit of more than Rs.2 Lakhs. We can share a payment link, or you can ask us for our bank transfer details directly.
Can I cancel after booking the services?
We understand that things don’t work out as expected and so Yes, you can cancel the services but then there will be charges associated with the same. If you cancel before 30 days, you will be refunded 50% of the Booking amount. If you cancel between 29-15 days, you will be refunded 40% of the amount and if you cancel between 15-10 days, you will be refunded 25% of the amount and anything before 10 days is not refundable. The same cancellation policy applies in case of Visa also. We will request you to provide the Visa documents as early as possible. Applying for the Visa a month before the date of travel is appropriate for all the parties involved.
Are there any extra charges associated?
No. Nothing. This is the final amount you will be paying.
General
About the company.
What is Tour de Guide?
Tour de Guide is the bridge between people's dream of travelling and travelling itself. We aim to provide end to end solution for all your travelling needs and at the best rates in the whole of world. The aim is for people to travel, see, learn and implement that learning in their day to day life for the betterment of their own selves as well as of the world.
Why are there so many itineraries provided?
The itineraries provided in Solo, Couple and Family, are there to help an individual make a wise decision and to not make her/him spend a lot of time in opening and finalizing the trip. The day plan is not a compulsion and an individual is at will to do whatever he wishes to. The independent itineraries are made by experts for the ease of traveller and if the traveller wishes to change any of it, the traveller can send us an email at contact@tourdeguide.com.
What is provided in the Solo, Couple, Family and Group tabs?
Tour de Guide is divided into two segments Independent and Group. Independent can be in the form of Solo/Friends, Couple and Family travellers. We are providing many types of itineraries, which have been made by Guides, for the Independent travellers to enjoy their travel time. We are also providing a solution of customize wherein we will be giving you the option of customizing the cities as per your wish. Customize feature is in the process of being built and so if in the mean time, you have any changes to be made to any itinerary in terms of nights or cities, you can drop us an email at contact@tourdeguide.com and we will respond for all your needs. Group refers to group tours wherein we take a group of 30-50 people and provide them with utmost enjoyment. The group tour is headed by a Tdg guide and he/she will be there to support the group in every aspect possible. The terms and conditions are different for both the Group and Independent tours with very less liability on us in the case of Independent travelling.
What is the process to travel by Tour de Guide?
The process is easy and starts with you visiting our platform, going through the many itineraries provided, choosing one which satisfies you with your vacation dream and booking it. A confirmation email will be sent to you after you book and if you have bought our Visa and other add-on services, we will be asking you to provide us with all the necessary documents required. After the completion of your visa process, we will be hand delivering you all the documents with all the add-on services bought and will wish you a happy journey. Reach the airport before time and start your dream journey. After getting down in your Europe, catch a shuttle or meet our representative and reach to the hotel. Refresh and start your amazing European experience!
What should I do in case of Emergency?
In case of any emergency, you can contact us, contact the Indian embassy, the police, the insurance company or the emergency solution provider team. Emergency can be in the form of losing your passport, medical emergency, delay emergency etc. In case of Medical Emergency, kindly check the mandatory insurance you have bought and check which all hospitals do they cover and how to claim the Euros. We are in the process of collaborating with a global agency and we hope our users will be able to use their services soon.
What should I do if I miss my bus/train or don't reach the next destination on time?
Try catching the next transport available to reach your destination. If that is not possible, enjoy your stay in the current city and directly reach the 2nd next destination. You will be spending a lot of extra money in this case and so we would request to be careful and reach your destinations on time.
Do we provide Intra-city services?
The cities in Europe are small and unless you can't walk much, we would suggest you buy a City transport pass which will be around 7 to 10 Euros for a day. You will be able to travel unlimitedly with that pass. You will be able to use the Metro, Tram and Bus services. There's a proper reason as to why you should not buy the city transport pass. Europe is meant for Walking and if you are someone who dislikes Walking, there is very good chance, that you will start enjoying it. There are few cities where you don't require to buy the pass at all and there are few cities where you might require transportation services. Even the cities where you might require transportation services, you might not require for the full day. In every city, you get a one-time ticket, where you can travel in one way from one end to the other or you can buy a one-hour ticket, which will expire in an hour. Those tickets are usually 1/4 the price of a full-day ticket. After reaching that certain place, you can spend the rest of the day walking easily and then come back again to your hostel or hotel buying a one time or one-hour ticket, thereby saving Half of the full day ticket price. There is a difference between a City Transport pass and a City Card. We would request you to go through the article, " Should you buy a city card or not " for getting a better picture. We will also be mailing you about all the way you can travel once your booking of hotels/hostels is finalised. It depends on person to person and so it is wise enough to let people decide for themselves. We, at Tour de Guide, understand the panic the user goes through as soon as they get down at a European airport for the first time and so we have decided to provide an Express shuttle ticket or a normal Airport Shuttle to our client. All the user will have to do will be to go and wait at that respective place for the shuttle to come and pick them up. We would be providing the client with appropriate details about the same. This is a complimentary gift from our side. We would request our clients to help us in providing feedback about the Shuttle and if the same is negative, we will try to change the service provider or change the way the transport is provided. For Couple and Families, we provide End-to-End Solutions and we fulfill all their needs in a customized manner. For Solo/Friends, they would be booking an Itinerary and if they require any special service, they can always contact us at contact@tourdeguide.com.
Which Insurance do you provide?
We have tie-ups with most of the Insurance providing companies and based on the number of days, countries you will be visiting, we will be providing you with the best Insurance policy. We have tied-up with companies like ICICI Lombard, Tata Aig and others.
How do you provide Forex services?
We have a tie-up with Centrum forex services for all our forex needs. Centrum has their online presence through centrumforex.com. The rates provided will be the same, but some benefit of the tie-up will be provided to you as a discount in the price charged for the itinerary. This benefit will be apart from the benefits provided to you by centrumforex.com.
Are there overnight trips in the itineraries?
We, as a company, highly recommend people to take overnight trips. Overnight trips help you in two ways: Firstly, they help you save a day's Hostel/Hotel cost and secondly, they help you save a day of being in the city rather than in the bus or train. Hostels and a good amount of Hotels in Europe have the facility of a luggage room where you can keep your luggage and visit the city. So if you have a bus overnight, you can check out in the morning, keep your luggage in the luggage room, go around the city and then board the bus to the next city. The check-in time is usually in the afternoon, but the hostel/hotel people will let you keep your luggage in the luggage room. If they also have a common bathroom, you can use that and check-in later on. In this way, you have saved a day's cost and also a day to see Europe, where, you don't come that often. The overnight trips are suggested for Solo/Friends only. For Couple and Families, we don't recommend the overnight trips. All the Solo/Friends Itinerary booking which will be made through our Platform will have Overnight trips. For Couple and Families, we won't have overnight trips, unless that is the only way out. So to Conclude, For Solo/Friends, Yes. For Couple and Families, No. If you are a solo/friends traveller and you do not want to travel overnight, you can let us know about the same.
Do we provide Sightseeing Services?
Europe is full of Museums and Historic Places and to enter those places, you have to pay certain Euros. Those certain Euros turn out to be a lot after getting accumulated day by day. Sightseeing is one of the major costs in Europe and this depends on person to person as to what they might like to see and what they might not. There are users who have already visited certain places and might not be interested in going again and so from our end it was a conscious decision to not include any of those. The price as such would not have made a huge difference even if you were buying from us and then if there were a change of plans, the whole price paid will be wasted. If you intend to buy before going, we will be providing you with a list of attractions bifurcated into Recommended and Optional with prices quoted alongside. We will be providing discounts also on the same and anything which you think you will like to sightsee, you can place an order for the same with us.
How is travelling with us like?
In one word, Travelling with us is Freedom! Our aim is to have as many people travel across the globe as possible. We cater to the utmost need of travellers and leave the rest upon them to decide. What to do, when to do, how to do, freedom in everything you plan and wish to do, Explore how much soever you wish to. Think of us as your friend who is an expert in what he is providing and in what he is offering. We have made the best of Itineraries for you to go through. You can visit our itineraries here. What we offer to you is your return flight tickets, your Hostel/Hotel stay, your Inter-city transfers, and food coupons with the partners we are tying up with. Exploring the world isn't difficult at all and believe us, not at all as costly as you think it is. And in case you have any queries and questions, we are always there to assist you, whenever you want and wherever you are. You can go through all the above FAQ's also to understand more about what we provide and why we provide only that and nothing more.
Last updated 21 September 2026.

